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11/25/2015 Christopher Japour, DPM
Resident Documentation and Coding Survival Skills
In the past, the educational focus of medical and residency training has involved training doctors to be medically prepared. However, the increasingly complex regulations that direct clinical care have necessitated the incorporation of the educational component of resident training to both business and practice management that involve all facets of medical care.(1) There appears to be a training deficiency with combined medical documentation and coding beginning early on with medical students, interns and leading on to residents who many times are often at teaching hospitals. (2)
There are many reasons to formally teach documenting and coding principles during medical training because an accurate legible medical record is important to communicate patient care also for utilization review, research and the assessment of care by third-party payers. Hence, correct documentation and coding allows for timely billing and payment for services.(3) This is especially of concern because of the financially difficult times we are faced with daily. Furthermore, poor medical records and or poor coding is considered misrepresentation of the medical record and threatens its credibility and hence can be construed as fraud. (4,5)
So, how can we best prepare our podiatry students and PMSR residents to survive this ever evolving healthcare environment , aside from their basic podiatry knowledge set as well as their residency MAV training requirements? As simple as it may seem, and assuming a reasonable medical/surgical knowledge set, we should prepare them with the basics of SOAP documentation from day one of their medical student and residency training. The complete S.O.A.P. note has subjective (S), objective (O) , assessment (A) and plan(P). Each component is dependent or cross referenced with each other. Simply each complaint mentioned in the body of the subjective must be referenced in the objective and stated in the assessment and plan. Failure to do so can potentially spell disaster for reimbursement and or medical legal issues.
The art of documentation of patient care through the SOAP format and translating the note information to correspond to ICD-10 diagnosis codes should be embedded in the daily activity of any rotation and strengthened by repetition. The art of accurate documentation will provide our new doctors with the much needed survival skill set.
Documenting and coding correctly and accurately is a learned skill, so let's be persistent with teaching these necessary skill sets and hopefully at the end of their 36 months of training they will be knowledgeable to survive and perhaps teach us some new tricks. Make use of the APMA Coding resource Center as well as the many other opportunities to attend webinars or seminars.
The success of coding and documentation program that we have developed and implemented with our residents rely on continued daily feedback from coders and doctors to reinforce proper documentation and promote effective healthcare delivery.
Finally, never let an opportunity pass to teach these skill sets. In the words of Renato Giorgini, DPM, "The written word , the spoken word, the understood word and the implied word must all be the same.”
References
1) Williford LE, Ling FW, Summit RL Jr, Stovall TG. Practice management in obstetrics and gynecology residency curriculum. Obstet. Gynecol. 94(3): 476-479,1999. 2) Koempel JA. Residency education, billing practices and compliance issues. Pediatrics. 110(5):1031, 2002. 3) Stevermer JJ, Stiffman MN. The effect of the teaching physician rule on residency education. Family Med. 33(2): 104-110, 2001. 4) Dresselhaus TR, Luck J, Peabody JW. The ethical problem of false positives: a prospective evaluation of physician reporting in the medical record. J Med Ethics. 28(5):291-294., 2002. 5) Leonardo JA. Health care fraud: a critical challenge. Manag Care Q. 4(1):67-79, 1966.
Biography: Dr. Japour is Chief of Podiatry at the Danville VAMC, Danville Illinois; Clinical Faculty Member at Scholl School Of Podiatry.
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