Query: To Bill or Not to Bill?
We had an unusual experience this morning. A new patient checked in, paid their co-pay, the medical assistants entered his medical information into the EHR, and he was roomed. At the very moment my medical assistant started to take the patient’s vital signs, the patient stated he suddenly could no longer lift his left arm. The MA came and got me immediately and I took one look at the patient and asked him to smile for me, revealing obvious left-sided facial droop.
We called 911 and while we waited for EMS to arrive, I explained in detail what was happening and that treatment would likely require t-PA within the next 2-3 hours at the hospital. I did my best to keep the patient and his wife calm and we put together a ...
Editor's note: This extended-length query can be read here.